5 Ways I Transformed my Business no. 2: Pricing

The earlier you get your pricing right the better. You need to work out what you want to charge and not be influenced by other factors – how much you need the work, whether you like the client, what mood you’re in. Try and remove emotion from it. Easier said than done! I was guilty, as are many others, in the early days desperate to win work you price low…  Read more

5 Ways I Transformed my Business no. 1: Systems and Processes

When starting out I had no set or predefined systems or processes. I had left practice very soon after qualifying and the practice work experience I had was mostly in audit. It wasn’t the best training for me if I was going to start running a small practice! I knew the work that needed to be done but I had no system. I learnt on the job so to speak…  Read more

Educating Clients and Avoiding Unnecessary Meetings

Even the best systems and processes for completing work in your practice will fall down if you don’t tell your clients what you’re doing, when and why. You need to allow plenty of time for clients to respond to requests for information. Remember the numbers aren’t always their priority – they have a business to run! Communicate to them in plenty of time, let them know at the start of…  Read more

What Was I Doing!

In June 1999 I started a new job with a mixture of emotions. Excited about the opportunity the new job offered, and terrified that I was out of my depth (imposter syndrome popping up again). However, I was determined to make it a success. I was prepared to do what was needed (the ‘D’ element of my disc profile coming out here). Head down and just get on with it…  Read more

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