Clients – I need some, where are they?

Regardless of whether you’ve planned starting your practice for months or you’ve started at short notice, it’s highly likely that the dilemma and uncertainty over where your next clients will come from will be a constant cause of anxiety until you have enough to make sure bills are paid. Where you find your clients will very much depend on your approach – do you want to work with anyone, what…  Read more

Educating Clients and Avoiding Unnecessary Meetings

Even the best systems and processes for completing work in your practice will fall down if you don’t tell your clients what you’re doing, when and why. You need to allow plenty of time for clients to respond to requests for information. Remember the numbers aren’t always their priority – they have a business to run! Communicate to them in plenty of time, let them know at the start of…  Read more

People Don’t Know What They Want

“People don’t know what they want until you show it to them.” This is a great quote. It’s by Steve Jobs and describes so accurately what it is that Apple does through its innovation. But it should also be applied to your accountancy practice and specifically the services you provide. Have you ever had a client leave because they’d spoken to another accountant who offered to provide monthly management accounts,…  Read more

Where Do I Start?

Recognising that your accountancy practice isn’t working the way you want is the first step. At this point it’s natural to feel a sense of overwhelming anxiety and think “where do I start?!” It can feel like there’s so much to do and that it all needs to be done at the same time. This happened to me a few years ago. My practice had increased fee income by 30%…  Read more

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