Tag: client relationship

How do you work with your clients? Is it purely transactional? Do you agree accounting, tax, payroll, bookkeeping services with them and then JUST do that? Or do you really invest your time in your clients, get to know them, understand what they’re trying to achieve and then work with them to achieve that? Or do you just do the transactional work because that’s all you’re ‘paid’ to do? How…  Read more

As we start to emerge from lockdown again in the UK it’s a chance for us accountants and bookkeepers to refocus on what business is going to be like for our clients and how we can support them. Like many others, in our practice we have really ‘upped our game’ in the last 12 months. It’s something I want us to improve on even further so that it becomes the…  Read more