Giving it away for free
You’ve probably heard the term scope creep and groan at the thought of how much you give away for free to clients.
Let’s face it there isn’t a single accountant who hasn’t done something for free and known “I should be charging for this”.
Now that’s you, what about your team?
Are they clear on exactly what they should and shouldn’t be doing for every client?
And do they understand the process for flagging where extra work is needed and communicating this to clients before actually doing it?
And are clients clear on what is and isn’t included in their monthly fee?
Hands up – we still give stuff away for free in our accountancy practice, there’s always something that slips through the cracks.
But we’re much better than we used to be.
And we track these charged for extras separately so we can see exactly how much its worth.
A 10-figure number in the last 12 months!
Having collective input from a group of your peers can help deal with sore subjects like scope creep.
This is where our Mastermind groups are great.
Members able to share their problems and get input and advice from other members who may be facing the same issues or have overcome them.
So instead of struggling on alone you can make real breakthroughs quicker.
If you’d like to find out more about joining one of our Mastermind groups or working with me on a 1-2-1 basis please get in touch.